THE TESTING LABORATORY (TL) IN “TEX CONTROL” LTD.,
GABROVO TOWN IS ACCREDITED FOR THE FOLLOWING TESTS
Textiles and Clothing – Physical and physicochemical tests;
Textiles and Clothing – Colour fastness, discoloration of the test specimen and the supporting fabrics;
Textiles and clothing - characteristics of the dyes.
(EN ISO / IEC 17025:2006)
In the test work the laboratory uses only standardized test methods included in more than 120 international standards. With these capabilities the laboratory provides laboratory tests of over 80% of the features / indexes/ of the textile materials, textile fabrics and ready garments. The trend is for its capacity to be expanded.
The test laboratory has at its disposal modern testing equipment and auxiliary equipment. The technical tools are of the latest generation of technology and manufacturing capabilities of the world’s leading specialized companies (SDL Atlas - England; JASCO CORPORATION-Switzerland; DATACOLOR INC - USA; CECIL INSTRUMENTS LTD - UK; WTW GmbH Germany; ZWEIGLE, CmbH, Germany; TEXTEST, INSTRUMENTS, AG-Switzerland; "BINDER" Germany; IKA-Germany, etc.)
THE LABORATORY HAS AT ITS DISPOSAL THE ONLY
APPARATUSES IN BULGARIA FOR SETTING OF:
Resistance to light and environment conditions by xenon arc lamp / XENOTEST ® 150 S +, SDL Atlas /
Water-repellency of fabrics by spraying a Bundesmann test / M230/BBUNDESMANN WATER REPELLENCY TESTER /
Physiological characteristics of textiles. Measurement of heat resistance and paropreminavane at constant speed (hot plate test) SWEATING GUARDED HOTPLATE, M259B
Fluctuations of the mass of yarns, rovings and bands / USTER ® Tester 3 /
Tensile testing of fibers, yarns and technical yarns / USTER TENSORAPID /
The work in the laboratory answers the extremely high requirements for
quality and independence as regards the external stakeholders in conducting
of the tests
Взаимоотношенията с клиенти се извършват от Ръководителя на лабораторията или от упълномощен от Ръководителя представител.
Customer Relationship is performed by the Laboratory Manager or by an authorized by him representative.
Each client may send to the TL oral or written inquiries about the possibilities for the realization of a future order. The possibilities for the execution of the order are discussed in the presence of the client. If there are differences regarding the requirements of the contracting authority these will be specified before the execution of the contract has started. In the enforceability of the contract is completed an Application will be filled in, and in it will be stated the client's requirements, the methods and the timetables for implementation.
When it is impossible to execute the contract the contracting authority shall be informed in written or oral form about it.
If in the process of the execution of the order unexpected changes relating to the applied methods or shifting of the terms are imposed, the customer shall be informed by the TL.
TL has the right to refuse orders for testing of samples and methods that would disgrace its activity as a testing laboratory.
Upon request of the client, by the presented test specimen control laboratory sample might be taken. After that it is sealed in the presence of the client, and then it is signed and stamped by the Head of the laboratory and from the client he.
The client receives a report of the results of the conducted tests.
The client shall pay in cash or by bank transfer the service performed by TL.
The customer can visit the laboratory to examine the technical means and the methods for testing. During his visit he is accompanied by the Head of the laboratory.
Взаимоотношенията с клиенти се извършват от Ръководителя на лабораторията или от упълномощен от Ръководителя представител.
Всеки клиент може да отправи към ИЛ устни или писмени запитвания относно възможностите за реализиране на бъдеща поръчка. В присъствието на клиента се обсъждат възможностите за изпълнение на поръчката. При разлики с изискванията на Възложителя, същите се уточняват преди началото на изпълнение на поръчката. При изпълнимост на поръчката, се попълва Заявка, в която се уточняват изискванията на клиента, методите и сроковете за изпълнение.
Когато е невъзможно изпълнението на поръчката, възложителят се информира обосновано писмено или устно за това.
Ако в хода на изпълнение на поръчката се налагат неочаквани изменения, свързани с прилаганите методи или изместване на сроковете, клиентът се информира от ИЛ.
ИЛ е в правото си да отказва поръчки за изпитване на образци и методи, които биха компрометирали дейността й като изпитвателна лаборатория.
При желание от страна на клиента, от предоставения за изпитване образец може да се задели контролна лабораторна проба, която се запечатва в присъствието на клиента, подписва се и се подпечатва от Ръководителя на лабораторията и от него.
На клиента се предоставя протокол с резултатите от проведените изпитвания.
Клиентът заплаща в брой или по банков път услугата, извършена от ИЛ.
Клиентът може да посети лабораторията, да се запознае с техническите средства и с методите за изпитване. По време на посещението той се придружава от Ръководителя на лабораторията.
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