ONBOARD

We are a respectable company with extensive experience in implementing B2B telemarketing and telesales campaigns for lead generation and customer retention. We are specialized in providing a wide range of well-targeted highly effective programs to market and/or sell various products and services (IT, telecommunications, software, etc). Our contact centres are based in Sofia, Brussels and Singapore / . In most cases our telemarketing agents are native speakers, speaking several languages, and very well familiar with the business culture of the specific market. This allows us to provide high-quality services not only for Bulgaria but the whole EMEA region as well tailored at the specifics of the business and culture of each country or smaller region. ONBOARD was established in 1995 as the biggest distributor of sports goods and equipment. Since 2005 we have been providing B2B solutions to companies from Bulgaria and all over the world.     Campaigns and specialized projects: We implement campaigns and specialized projects in the field of telemarketing , call centre outsourcing (see our language coverage, and business consulting 1. Lead generation (telemarketing campaigns) 2. Sales – increasing sales and sales processes optimization 3. Database – update, cleansing, profiling, management and data analysis 4. Phone surveys; Leads profiling and qualification 5. Mystery shopping – over the phone and on site 6. Contact centre (call-centre) – our call centres are located in Sofia, Brussels and Singapore 7. CRM ( Salesforce.com) – consulting, support, integration 8. Google Apps 9. Cold calling campaigns All our services are listed here Send us your enquiry for a FREE consultation or quote via our web form.     Telemarketing / Telesales campaigns: We have successfully carried out a number of telemarketing, IT and other projects for companies in Bulgaria SIS Technology , EMEA and worldwide. Our clients portfolio includes world known corporations such as: Alcatel – Lucent, Toshiba (database update and profiling), Sony (telemarketing campaigns, channel marketing), 3Com, Microsoft (Mystery Shopping), Intel and more. Case Studies: Head office– Sofia, Bulgaria . Other offices – in Brussels and Singapore. In addition we work with telemarketing specialists from all over the world.     Salesforce.com: ONBOARD CRM is distributor of Salesforce.com CRM for Bulgaria You can sign up for a 30-day FREE TRIAL here Send us your enquiry for a detailed quote, CRM consultation or specific telemarketing project via our online form. Meet some members of our team here     Google Apps: Onboard is Google Apps official reseller Google Apps is a set of customisable applications that most people have already used at home. Now, these and some additional features make Google Apps suitable to use at any workplace. The cornerstone of Google Apps is Gmail - a web-based email program allowing up to 25 GB per user. Apart from the common mail features, here is the option to search attachments and the integrated Business Chat as well. Gmail integrates with Google Calendar which allows you to have personal and shared group calendars. Access – you have access to Google Apps from your home, office or mobile phone. Pricing and support – very low prices (about 4 EUR per user monthly) – send us an email for more details today More on Google Apps     Your project with Onboard: Our rich experience with projects on both mature and developing markets will help to easily select the most appropriate client database for your project and build a custom approach for the specific market – Bulgarian or worldwide. Very often we start with a pilot campaign that serves as a market research and preliminary analyzes the potential for performance and success of your products or services. We apply a wide range of effective modern solutions to attract new customers, contribute to sales growth with maximum return-on-investment (ROI) due to our: - highly-qualified team (native speakers or mother-tongue level) - experience and good knowledge of the specifics of this type of business services - excellent technical knowledge - fast and effective communication - professional project and business processes management - daily support and regular reports on the results achieved Send us your enquiry via our web form , email (info@onboardcrm.com) or call us at: +359 (2) 489 11 70     Offices: Sofia, Bulgaria: 1, Bulgaria Square NDK - Administrative building fl. 4, 1463 Sofia Bulgaria Brussels: Onboard Plc. 14b rue de la Science 1000 Bruxelles Belgium Onboard Plc. 105 Cecil Street Level 11, The Octagon Singapore 069534     www.onboardcrm.com